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Letter to our Senior Dental Center Patients regarding COVID-19


Information Posted on April 9, 2020

The Gary and Mary West Senior Dental Center has always been proud to follow the strictest CDC guidelines for infection control and prevention of the spread of communicable diseases. Considering the potential spread of the COVID-19 coronavirus, we closed our Downtown and North County clinics on March 16th and will reopen when it is safe to do so. It is important to know that the Senior Dental Center has had no cases of COVID-19. Our closure is intended to promote social distancing and to help support efforts to stop the spread of COVID-19, especially to protect our seniors.

During our clinic closure, we are here for our patients and your families:

  • We are answering phone calls and responding to online inquiries during business hours from 8:00 a.m. to 4:30 p.m. (Downtown Clinic: 619-795-1301) (North County Clinic: 760-280-2270)
  • We will make additional follow-up calls by phone for any patients that may need an evaluation by a dentist due to pain, infection or significant discomfort and swelling.
  • In some cases, we will be able to connect with you virtually through our new teledentistry tools and refer you to offices that we have made arrangements with so your dental emergency can be taken care of.
  • All other non-urgent appointments will be rescheduled for a future date.

There will be a dentist on call in the event of a dental emergency.

  • A dental emergency can be defined as severe tooth pain, trauma, swelling of the face, neck or lips as a sign of infection, and bleeding in the mouth that cannot be stopped.
  • If you are not sure if your concerns are a “true emergency” we welcome your call so we can guide you. When in doubt, our team of doctors can talk with you to alleviate your concerns.

We are continuing to evaluate the COVID-19 situation and will determine any additional actions we need to take. We will keep you informed when it is appropriate for us to return to our normal clinic operations.

If you need to talk with us about any dental, medical, social or mental health concerns during the upcoming weeks, our Patient Coordinators will be available to help address any questions you may have and direct you to the resources you may need.

  • If you feel isolated or concerned about your well-being or safety, please let us know and we can coordinate for a nurse or social worker to contact you by phone.

We are available to answer your questions via email at info@seniordentalcenter.org and by phone (Downtown clinic: 619-795-1301) (North County clinic: 760-280-2270)

We are all in this together and your Gary and Mary West Senior Dental Center team is here to help you!

 

Dr. Karen Becerra
CEO/Dental Director
The Gary and Mary West Senior Dental Center

Click here for more COVID-19 information for our senior dental patients